Expedition10 – Off The Road Again (OTRA)
Supporting Momentum Mental Health
At Expedition10, we are committed to respecting your privacy and protecting the personal information you share with us. This Privacy and Data Collection Policy explains how we collect, use, store, and safeguard your information when you engage with the Off The Road Again (OTRA) event, our website, fundraising activities, or any related services. By participating in OTRA or interacting with Expedition10, you acknowledge and agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information when it is reasonably necessary for the operation of the OTRA event or for activities connected to our fundraising efforts for Momentum Mental Health. This may include:
- Your name and contact details
- Payment and transaction information
- Emergency contact details
- Demographic information
- Medical or dietary information relevant to event safety
- Any information you provide when registering, donating, subscribing, or communicating with us
How we collect information
We may collect information through:
- Online registration forms
- Paper forms
- Email or written correspondence
- Phone calls or face‑to‑face conversations
- Mobile applications or digital platforms
We may also receive information about you from third parties when necessary for event operations or fundraising.
2. Collecting Information from Third Parties
In some cases, Expedition10 may receive your personal information from:
- Event partners or organisations collaborating with us on fundraising
- Service providers assisting with event logistics, communications, or payment processing
- Platforms used for ticketing, donations, or participant management
Any third party providing information to us is expected to comply with relevant privacy laws.
3. How We Use Your Information
We use your information to deliver a safe, enjoyable, and well‑managed event experience. This includes:
- Processing registrations, donations, and issuing receipts
- Communicating event updates, safety information, and fundraising progress
- Responding to enquiries or support requests
- Managing event logistics and participant safety
- Improving our services, communications, and event operations
Your information also helps us support the fundraising mission of Momentum Mental Health.
4. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or alteration. While we use secure systems and processes, no method of data transmission or storage is completely risk‑free.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Trusted service providers who support event operations (e.g., payment processors, communication platforms)
- Organisations partnering with Expedition10 for joint fundraising or event delivery
These partners are required to protect your information and use it only for the purposes we specify.
6. Use of Your Image
By participating in OTRA, you acknowledge that Expedition10, Momentum Mental Health, event partners, or other participants may capture photos or video footage of the event. You consent to Expedition10 and its partners using these images for:
- Event promotion
- Marketing materials
- Social media content
- Future event campaigns
Images may be archived and used without further notice or compensation.
7. Your Choices
You may request to access, update, or correct your personal information at any time. You can also:
- Ask us to delete information where appropriate
- Opt out of marketing or event communications
- Update your details if your circumstances change
Unsubscribe options are included in all email communications.
8. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve your browsing experience
- Analyse website usage
- Support website functionality
You may adjust your browser settings to manage cookies, though some features may not function as intended.
9. Social Media and Online Platforms
Expedition10 uses social media platforms such as Facebook, Instagram, and YouTube to share updates and engage with the community. When you interact with us on these platforms, we may collect information you choose to share with us.
Each platform has its own privacy policy, and we encourage you to review them.
10. External Links
Our website or event communications may contain links to external websites. Expedition10 is not responsible for the privacy practices or content of these third‑party sites.
11. Policy Updates
We may update this Privacy and Data Collection Policy from time to time to reflect changes in our practices, systems, or legal obligations. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding your personal information or this policy, please contact:
Expedition10 – Off The Road Again
Email: admin@offtheroadagain.com.au
You may request access to your personal information or ask us to correct or remove it where appropriate.
